AGENT LOGIN A TICKET

Created by Borry Kihemba, Modified on Thu, 23 Nov, 2023 at 8:14 AM by Borry Kihemba

Hello

We requested that escalation should have the information below so that we investigate further.

1. Customer ID: (EG 1000.....)

2. Device IMEI: (eg 35.......)

3. Product (eg. TECNO)

4. Problem: (eg. be brief & to the point. If the related to transaction we need a MPESA sms that contains receipt for Downpayment or repayment)

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