FAQ-ENGLISH

What is StataPack?

This is a service which enables Vodacom Team Leaders and Freelancers to reach their distribution targets as there is a lack of capital to purchase StataPack

Who is eligible?

Statapack is exclusive to Vodacom Team Leaders and Freelancers. The eligibility criteria is subject to change over time. 

How do I check if I am eligible StataPack

For you to check your eligibility for the offer you need to opt-in the service and you will get a notification of whether you are eligible or not.

What is my loan limit?

Tsh 500,000 to Tsh 5,700,000 9%. Payment is within 30 days

How much will I need to pay as a down payment for StataPack?

There is No down payments for StataPack

How much will I need to pay daily and for how long?

There is NO daily payment but there is Partial payment and Full payment options

How do I make my repayments?

To make a payment 

·      Dial  *150*00#

·      select 5. Loan and Savings

·      Select 4. SPECIAL

·      Select 1. StataPack then select 4: Pay Loan

·      Select 1. Full amount or 2. Partial Amount then Enter amount

·      Then enter your Password

You will receive an SMS confirmation once your payment has been successfully processed. 

What happens if I am unable to make a payment? 

On default, MPESA will fully cover these loans by using the agent's commission wallet.

Which is the mode of payments available to repay for StataPack?

All payments will be via M-PESA

Can I take multiple loans

You only allowed to take one loan at a time

How can I check my loan balance?

·      Dial *150*00#

·      select 5. Loan and Savings

·      Select 4. SPECIAL

·      Select 1. STATAPACK then 

·      Select 2. Outstanding Amount

·      Then enter your Password

If I have an issue, who do I contact? 

Please contact the nearest Vodacom shop or Participating Dealer outlet or call Vodacom customer care line 100.